Mat6 Privacy Policy – User Data Protection
This document explains how the mat6 platform collects, uses, stores and protects the personal information of users in Malaysia. We are committed to ensuring your privacy is handled with care and responsibility in accordance with Malaysian legislation.
Effective date: January 2026. Please check this page periodically for any updates.
Information We Collect
When you register and use the mat6 platform, we collect various types of information necessary to deliver a quality, secure and responsive service to Malaysian users.
- Full name provided during registration
- Active email address
- Phone number (if provided)
- Password (stored in encrypted form)
- Deposit and withdrawal records in MYR
- Payment methods used
- In-platform transaction history
- Identity verification information where required
- Device type and operating system
- Web browser type and version
- IP address when accessing the platform
- Timezone and language settings
- Pages visited within the platform
- Games played and session duration
- Clicks and interactions within the platform
- Error logs and technical reports
How Is This Information Used?
Mat6 uses collected information solely for purposes related to providing and improving platform services to Malaysian users. We never use your data for unrelated purposes without your explicit consent.
- Account management: Ensuring your account functions correctly, processing secure logins and maintaining the security of your profile.
- Transaction processing: Verifying deposits and withdrawals in Malaysian Ringgit (MYR) and maintaining accurate financial records.
- Platform security: Detecting and preventing fraudulent activity, account misuse or cybersecurity threats.
- Service improvement: Analysing aggregated usage patterns to improve platform performance and user experience.
- Service communications: Sending important notifications such as transaction confirmations, security alerts and platform update information.
- Legal compliance: Complying with Malaysian legal requirements, including anti-money laundering and data protection obligations.
Use of Cookies and Tracking
The mat6 platform uses cookies – small text files stored on your device – to enhance your experience on the platform. Cookies allow us to remember your preferences, maintain your login session and understand how you use the platform so we can improve it.
Types of cookies we use
- Session cookies: Required for core platform functions such as maintaining your login status while using the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as language and display settings to make future visits more convenient.
- Analytical cookies: Collects anonymised usage data to help us understand platform performance and identify areas for improvement.
- Managing cookies: You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality.
Data Storage, Security and Third-Party Sharing
How your data is stored and protected
All personal information collected by mat6 is stored on secure servers with multi-layered protection. Communication between your device and our platform is encrypted using industry-standard SSL/TLS protocols. Passwords are stored using a one-way hashing method that ensures no one – including our internal staff – can read your original password.
Access to user data within our internal systems is restricted to staff who genuinely need it to carry out their duties. All access is logged and monitored.
Sharing with third parties
Mat6 does not sell, rent or share users' personal information with third parties for marketing purposes. We only share information in the following limited circumstances:
- Payment providers: Information required to process MYR deposits and withdrawals is shared with approved payment providers, subject to strict confidentiality agreements.
- Legal requirements: We may be required to disclose information to the relevant authorities in Malaysia when mandated by law or court order.
- Technical service providers: Companies that assist us in operating the platform's technical infrastructure may access certain data, but they are bound by confidentiality agreements that prohibit them from using it for any other purpose.
User Rights and How to Contact Us
Your rights as a mat6 user
As a user of the mat6 platform operating in Malaysia, you have the following rights regarding your personal data:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you may request that we correct it.
You may request the deletion of your personal data, subject to applicable legal obligations.
Privacy policy updates
Mat6 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or email. The updated effective date will be displayed at the top of this document. Continued use of the platform after such changes take effect constitutes your acceptance of the updated policy.
How to contact us
For any enquiries, requests or complaints regarding your privacy and data protection on the mat6 platform, please contact our team:
Email: [email protected]
We aim to respond to all privacy-related enquiries within 3 business days.
For general questions about the platform, see our FAQ page covering answers to the most common situations faced by our users.
Your privacy is our priority
Mat6 is committed to handling your data responsibly. If you're ready to use the platform with confidence, register or log in to your account now.